This situation may be affected by several reasons:

  1. First and the main one, you set up the postback with the affiliate network incorrectly. Double check all the parameters and macros in the postback with your AdsBridge account manager and affiliate network manager.
  2. If you use a landing page in your campaign, but haven’t placed a click URL on the CTA button of your landing page.
  3. You might be using an incorrect URL at your traffic source. This is a rare case but sometimes it happens.
  4. You set up an approved status of postback.

If you made such settings, in the General report you will see conversions only with the approved status. Conversions with all statuses will be displayed in the Conversion report.

Therefore, if your conversions have status different from the approved one, e.g. trash or new, check them in the Conversion report.

For instance, if you set up an approved status value for an affiliate network as lead, then in the General report you will see conversions only with this status, all other conversions, including approved ones, will be displayed in the Conversion report.

In order to get conversions with all statuses in the General report, use the parameter “txid” instead of “status” in the postback to get statuses.

This parameter passes the type of transaction. So put txid={status}, i.e. indicate the macro of an affiliate network, used to pass postback statuses. Also don’t forget to uncheck the box “Use postback statuses”.

At the same time, set the type of offer as CPS on AdsBridge. This is a mandatory requirement in this case.

If you have questions about postback, you can check out the full article here .

Did this answer your question?