Advice and answers from the AdsBridge Team

EN FAQ

a guideline for the whole process of setting up

134 articles in this collection
Written by Irina
Statistics

Can I view the general statistics in my account?

Written by Irina
Updated over a week ago

Do you have a Drill-down report option?

Written by Irina
Updated over a week ago

How can I group data by time periods?

Written by Irina
Updated over a week ago

Where can I find the time of events?

Written by Irina
Updated over a week ago

Where can I view the detailed statistics of conversions? Where can I view the statistics of conversions with different transaction IDs?

Written by Irina
Updated over a week ago

How often do you update statistics?

Written by Irina
Updated over a week ago

Where can I view all click ID that was passed to the affiliate network?

Written by Irina
Updated over a week ago

Can I reset the statistics for the campaign?

Written by Irina
Updated over a week ago

Can I download statistics for specific hours?

Written by Irina
Updated over a week ago

Is it possible to remove bot traffic from the statistics?

Written by Irina
Updated over a week ago

On the source traffic and on your platform the country/device/os/isp are determined differently. Why so?

Written by Irina
Updated over a week ago

Are there any restrictions for token 1-6?

Written by Irina
Updated over a week ago

Can I view the full referrer?

Written by Irina
Updated over a week ago

Can I filter the data in the table by some specific value?

Written by Irina
Updated over a week ago

How to change the time zone for the downloaded statistics?

Written by Irina
Updated over a week ago

What is the "Custom report" option for? How to create my custom report?

Written by Irina
Updated over a week ago

The pop-up saying "the data volume is too large" appeared. What does it mean and what to do in this case?

Written by Irina
Updated over a week ago
Financial questions

Where can I find pricing?

Written by Irina
Updated over a week ago

Do you have a referral program? What are the terms?

Written by Irina
Updated over a week ago

Can I stop/pause my subscription?

Written by Irina
Updated over a week ago

What if 14 days are not enough on a trial period?

Written by Irina
Updated over a week ago

What will happen in case of an overage on a free trial plan?

Written by Irina
Updated over a week ago

Can I put other information details in my invoice (i.e. of a company I work in)?

Written by Irina
Updated over a week ago

I purchased an annual plan, I have 2 end dates: expiration date of my subscription and 30-day period. Why there are 2 dates?

Written by Irina
Updated over a week ago

Do you make refunds?

Written by Irina
Updated over a week ago

How can I downgrade?

Written by Irina
Updated over a week ago

How to unsubscribe?

Written by Irina
Updated over a week ago

How to use a promo code?

Written by Irina
Updated over a week ago

Do you have annual subscription plans?

Written by Irina
Updated over a week ago

I can not delete the invoice

Written by Irina
Updated over a week ago

Where can I find paid invoices?

Written by Irina
Updated over a week ago

The system has shown that the payment was successful, but the subscription has not changed.

Written by Irina
Updated over a week ago

Can I change the method of payment myself?

Written by Irina
Updated over a week ago

After an unsuccessful attempt to pay the invoice, there is a timer on all buttons. What is it?

Written by Irina
Updated over a week ago

What will happen if I don't pay for an overage?

Written by Irina
Updated over a week ago

What happens in case of overage on paid subscriptions?

Written by Irina
Updated over a week ago

What are the limitations of a trial period?

Written by Irina
Updated over a week ago

What is considered a paid event?

Written by Irina
Updated over a week ago

What payment options can be used?

Written by Irina
Updated over a week ago

What will happen when the 14-day free trial is over?

Written by Irina
Updated over a week ago
Traffic source settings

What is a traffic source within AdsBridge?

Written by Irina
Updated over a week ago

My statistics doesn't collaborate with my traffic source. Why?

Written by Irina
Updated over a week ago

My conversions are not being transferred to their traffic source. What should I do?

Written by Irina
Updated over a week ago

What is a cdata parameter in a 3rd party pixel?

Written by Irina
Updated over a week ago

Are there any limitations pertaining to the volume of information which can be transmitted in tokens?

Written by Irina
Updated over a week ago

Why are tokens needed?

Written by Irina
Updated over a week ago

How many tokens can I use?

Written by Irina
Updated over a week ago

How do the general and additional tokens differ?

Written by Irina
Updated over a week ago

Why do I need the Tracking ID parameter?

Written by Irina
Updated over a week ago

Why is the Cost parameter needed?

Written by Irina
Updated over a week ago

How do I set up a traffic source?

Written by Irina
Updated over a week ago

How can I send payment information to my traffic source on the RevShare model?

Written by Irina
Updated over a week ago

Is it possible to assign names to tokens, under which they will appear in the statistics?

Written by Irina
Updated over a week ago

My traffic source is not available in the templates. What should I do?

Written by Irina
Updated over a week ago

How to track impressions? Setting up CPM models.

Written by Irina
Updated over a week ago

Do you have preset traffic sources?

Written by Irina
Updated over a week ago

What is a 3rd party pixel, how does it work, and why is it needed?

Written by Irina
Updated over a week ago